KNOWLEDGE TRANSFER

With increased mobility and the eventual retirement of seasoned Baby Boomers, organizations are threatened with significant losses of institutional knowledge and professional wisdom. David W. DeLong, a research fellow at MIT illuminates the issues of knowledge transfer in his book, Lost Knowledge: Confronting the Threat of an Aging Workforce (Oxford University Press, New York, 2004). DeLong suggests ways to deal with the challenges and retain precious intellectual capital.