Next Generation Next Destination

MANAGING EXPECTATIONS FOR GEN Y AND THE REST OF US

“How we manage expectations is critical to how we pursue our goals,” wrote Alina Tugend in her New York Times column Shortcuts (1/14/12) as she searches for guidance for managing expectations on health and all things in work and life large and small. In these times of a challenging job market and financial future, the psychology of expectations is a significant influence factor in degree of happiness and satisfaction.

Citing brain research, Tugend reports that “negative feelings are much stronger than the good feelings we get when expectations are exceeded.” Further, our brain sends out messages of danger or threat when we don’t meet our expectations.

Several studies about students have found that the best way to motivate them is to set high expectations and let students think they can stretch their capabilities to reach them, even if they have not been high achievers previously. We should want to maintain these high expectations of achievement in the work world.

Tugend concludes there is no “template” to manage expectations in all situations. “It seems as if it is best to have low expectations if things are out of our control, realistic expectations for things we can control to some degree and high expectations of ourselves,” she said. She favors Mary Grogan’s view on Mindfood.com: “It is having flexibility in our expectations and being willing to change track without self-blame that has been shown to increase well-being.”

So how do we translate this for new entries into the workplace and their managers, whichever side we are on?

• When setting high expectations, foster a culture absent fear that not achieving the expectations will result in significant punishment or perceived failure if uncontrollable factors come into play. Many Gen Y/Millennials have had (and still expect) help from parents, teachers, tutors, mentors and fear failure in their eyes, so they thrive better in a supportive culture.
• Be clear and repeat expectations so they are known and not misconstrued.
• Don’t habitually set expectations and goals artificially low in order to appear to over-deliver or your capabilities are apt to be questioned.
• Don’t over-promise to please in the immediate and set yourself up for failure ultimately, which will also hinder your team or project.

Managing expectations is a delicate balance and a considered calculation is needed for each situation.

Phyllis Weiss Haserot   www.pdcounsel.com

 

 

BOOMER LEGACY MEET GEN Y ENTREPRENEURISM

As professionals and executives become more senior, there is often a desire or expectation, self-generated or from others, that they will want to devote themselves to "good works" as a legacy. Leading edge Baby Boomers, tracing back to their formative years in the 1960s, started out as a generation to be socially conscious, involved and eager to make significant contributions for a better world. As they matured and became intensely immersed in their careers, often achieving substantial recognition and financial success, some are well on their way to fulfilling their "legacy bucket." Others have been too busy to think about it.

The philanthropic and pro bono world is watching. For example in the legal field, both the American Bar Association's Second Season of Service Initiative and some local entities such as the Association of the Bar of the City of New York have been eyeing and expecting senior lawyers nearing traditional retirement age to become a large talent pool for pro bono work.  The Great Recession’s effects may have changed or delayed that for a lot of them.

Pro bono, volunteering or unpaid work is not for everyone. In our *Next Generation, Next Destination* client interviews, we find that many Baby Boomer professionals want to continue to play in the business arena – with financial compensation. This was true before the recession, and is more so now.

So I had an interesting thought. The hedge fund managers and tech entrepreneurs under age 40 have started to think about philanthropy and how to use their money to do good. But many don't want to do it in the traditional ways. They are interested in starting their own entities with a different model which combines making money with doing good things for society. Perhaps some of those seasoned Baby Boomers can link their legacy time, expertise and desire to continue to contribute with the Generation X and Y entrepreneurs for some hybrid organization that takes advantage of the best each generation has to offer.

I, for one, would look forward to seeing how this can take shape. There certainly are limitless needs, causes and opportunities whether built on a not-for-profit or for-profit model.

I'd love to hear your ideas on this.

Phyllis Weiss Haserot    www.pdcounsel.com

 

 

A NEW CORPORATE TREND? TRANSITIONING CAREER FELLOWSHIPS

Marc Freedman, Founder and CEO, Civic Ventures / Encore Careers, announced that Encore Fellowships have been established as a retirement benefit by the first company to embrace the idea in a big way, Intel.

Encore Fellowships – paid, part-time, yearlong assignments at local nonprofits – provide a new source of experienced talent to organizations solving social problems, while offering those who have finished midlife careers the chance to transition to encore careers in the nonprofit sector. Intel has become the first company to offer Encore Fellowships to all of its retiring employees in the United States.

Intel retirees who become Encore Fellows will get a $25,000 stipend and six months of health insurance coverage, both paid by Intel. “Retirement benefits are no longer just about retiring,” said Freedman. “Instead retirement benefits can help cover the costs of transitioning to a new, encore stage of work for the greater good.”

Forbes columnist Kerry Hannon wrote, “The end of corporate retirement benefits is an old story. The rise of retirement benefits, well that’s worth some hoopla.”

Do you think we will see this idea blossom into a real trend?  Should people be seriously thinking about this when they hit 50 or 55?

Do you have a story to tell to www.encore.org?

Phyllis Weiss Haserot     www.pdcounsel.com 

 

BOOMERS PLAN ENCORE CAREER TRANSITIONS DESPITE TOUGH ECONOMY

According to a recent study, “Encore Career Choices: Purpose, Passion and a Paycheck in a Tough Economy,” Boomers have tempered their expectations, while at the same time retaining their unwillingness to give up on efforts to create a better world for succeeding generations. The survey was commissioned by Civic Ventures supported by the MetLife Foundation and conducted by Penn Schoen Berland. They surveyed Americans ages 44 to 70.

Here are a few key findings. To see more…

• The number of people in encore careers for the greater good is up, from 8.4 million in 2008 to 9 million in 2011.
• 40% of the 100 million Americans ages 44 to 70 are either in or interested in encore careers
• Half of the group surveyed says they are very concerned that the state of the economy makes this a difficult time to change careers. However, 25% of those interested in encore careers say they are likely to make the switch in the next 5 years.
• 73% of respondents are concerned that future generations of children will grow up to be worse off than people are now. And 70% say it is very important to them personally to leave the world a better place.

Do these findings resonate with you?

Would you be interested in joining a group to plan out your transition to your next career?

I can lead you to resources. 

Phyllis Weiss Haserot     www.pdcounsel.com

 

YOUR "LIFE REPORT" AND TRANSITIONING

 

In David Brooks’ New York Times Op-Ed column (October 28, 2011), “The Life Report,” he asks people over age 70 to reflect, write a report or essay and send it to him evaluating what you did well and not so well and lessons learned along the way. He suggests categories of career, family, self-knowledge, faith and community and even that you give yourself a grade in each area.

Brooks wrote that the main purpose would be to help young people. “Young people are educated in many ways, but they are given relatively little help in understanding how a life develops, how careers and families evolve, what are the common mistakes and common blessings of modern adulthood,” he wrote. The other purpose would be mature self-reflection.

That same day, I received an e-mail from Civic Ventures’ Encore Careers (I am on the mailing list because of Next Generation, Next Destination), piggybacking on Brooks’ idea for people who have transitioned to “encore careers” after their major career(s).

I say the life report is a great idea – but why wait till 70? Let’s start doing it at age 50 or 55 when enough experience has accumulated and there is still much time to adjust course. Even people still in their major careers will benefit from the self-reflection (with or without grading). And what a great mentoring tool, a coaching tool and legacy!

So, consider it and start thinking and writing. You don’t have to send it to David Brooks to publish – though go ahead if you want to. Do it for yourself, your family and friends, the students you know and young work colleagues. Share it in alumni groups, community groups, social media, etc. It will help you and others in their growth and transitioning.

Tell me what you think. Comment here. Pass it on. Let me know if you start something going in your circles.

Phyllis Weiss Haserot   www.pdcounsel.com

 

 

 

 

 

 

LEADERSHIP TRANSITIONS: How to Use the Intersection of Generations and Gender to Raise the Return for Everyone

Lately I find myself engaged in conversations, mostly raised by Boomers and the older half of Gen Xers about what might be called the intersection of gender and generations issues. Several women expressed the strong belief that women have actually made little or no progress in attaining leadership and management positions in the last 10 years except when it’s their own businesses.

At least a few women who talked with me believe that as a society we have adopted the habits of politically correct speech, and that has swept true attitudes under the rug and made it seem like women have reached a greater degree of equality in the corporate environment and media treatment than they actually have. They believe that we as a society have actually regressed. The other “symptom” is that having made some visible strides, men act as if the gap problem is solved, and there is less talk leading to action than there used to be 

On the other hand, my inbox continues to be filled with e-newsletters and updates from politically active groups, industry professional organizations and media watchdogs that persistently and energetically keep these issues in the forefront. Perhaps we are not getting the same mail and attending the same meetings?

Yes, I think we still have a long way to go. And I think the best strategy for achieving more success for everyone is to sincerely and substantively involve men in the solutions. Down with lip service. So here is one of the best opportunities to take advantage of the intersection with generational attitudes. The younger generations are not only accepting but also demanding all kinds of diversity. They see gender as less of an issue than their older colleagues do. 

Here are my reasons for optimism. (Yes, I am a born optimist, but one that doesn’t like being disappointed.) I emphasize that these are general patterns, not absolutes, and we need to recognize individual situation and avoid stereotypes.

• Gen Y makes smaller gender distinctions as to relationships, capabilities, ambitions, leadership and tenure than older generations do.
• Collaborative styles, which are comfortable for many women, are favored by the younger generations. Collaboration is necessary for solving ever more complex problems.
• With more women making purchasing decisions on the client side, more women and other diverse professionals will be designated to lead client teams and business development opportunities. Economic factors are strong attitude influencers.
• Younger men are about as focused on family (dual-centric) as women are and desirous of restructuring the workplace so it works better for people.
• Women are gradually learning the importance of rainmaking to their careers, the importance of getting sponsors, not just mentors, helping each other and learning to be more confident in negotiations.
• While unconscious bias is still common, a desire for rejuvenating professionalism among all generations (as revealed in the findings of the Practice Development Counsel survey soon to be released) will gradually shrink the gap in leadership and increase opportunities for women. Professionalism will increasingly trump gender biases.
• There is a growing awareness of the value of gender neutrality in producing organizational success.
• Everyone gets older – we can’t stop it – so more people with gender bias will be transitioning out of the workplace.

This is not occurring, and probably will not happen, fast enough to please women and accelerate the success of many businesses. But I believe it will happen faster if we take the focus off difference and involve stakeholders of all generations and genders in achieving common goals of productivity, client retention, succession planning and professional excellence.

This is a controversial subject, and we need to give it the attention it deserves. I urge you to send your comments, provocative or not.  Let’s keep a lively dialogue going.

Phyllis Weiss Haserot    www.pdcounsel.com 

MAKING THE MOST OF UPSIDE-DOWN REPORTING RELATIONSHIPS - Part 2

In the previous post I provided guidelines for the more senior in age team member who is assigned to work for a younger supervisor.  Sometimes this happens after a long career, possibly including leadership positions. The demographics of the current and future workplace are resulting in some unconventional structures. The younger manager, though ostensibly in charge, may feel as awkward as the older colleague. Even if not feeling insecure in the role, there are things the younger manager can do to foster a harmonious and productive relationship.

Here’s some advice to promote trust and cooperation.

• Keep in mind the purpose of your work. What are the common goals for team members?
• Show respect for experience.  (Some day you will be the experienced, older person.)
• Ask for advice, even if you think you know what the best approach is. Invite input and listen.
• Build allies among the older generations on your team for advice and support.
• Surmount “just a kid” perceptions through your performance and involving others. Use your collaborative skills and don’t make a show of coveting praise and credit.
• Get your older team members what they need to do their jobs well – resources, approvals, etc. (That will help them make you look good.)
• Give seasoned team members freedom, but establish boundaries and communications requirements upfront.
• Identify what motivates each individual and what type of recognition is meaningful to each.
• Give appropriate credit to others and arrange for their recognition.

A solid and harmonious relationship with older colleagues will pay off in spades for building your career, access to their (often high-powered) networks, and organizational success. Demographics indicate that this is the wave of the future.

Phyllis Weiss Haserot    www.pdcounsel.com

 

MAKING THE MOST OF UPSIDE-DOWN REPORTING RELATIONSHIPS

One workplace reporting relationship that used to be fairly rare is older workers reporting to younger managers. This is a growing phenomenon and will become more prevalent until the younger Boomers stop working in any form. As Boomers transition from leader and top expert roles to new roles that allow the next generations to move up the ladder, we will see what traditionally have been unconventional structures.

Though some people deal with it well, in many cases at best it is awkward, at least at first. At worst, it has led to a lawsuit. But serious tensions and confrontations can be avoided.

Both the younger and the older parties to the relationship can feel uncomfortable. A new young manager may feel insecure and even intimidated. An older team member can be unsure of how to react as well.  Having worked extensively with all the generations, I will offer some tips in a 2-part blog post.

In this first piece, here are some guidelines for the older subordinate.

• Establish common goals. Focus on the purpose of your work.
• Be open to new ideas and methods. Don’t obsess on differences in how you were taught, what always has served you as the best method, or whether the manager has preconceived notions about how you think and operate.
• Be generous about giving advice – when asked. Create a non-threatening environment so you will be asked. Don’t be pedantic about advice and unsolicited opinions.
• Seek out younger co-workers, and learn from them in a mentoring partnership.
• Find opportunities to disprove myths and perceptions of older workers.
• Be appreciative of how your young manager gives you support and provides tools to allow you to achieve top results.
• Be clear about preferred communication styles and media and about appropriate boundaries.
• Identify the younger manager’s motivations.
• Be appreciative of recognition you are given, and reciprocate.

These tips will help start the relationship off on an even keel and minimize expending of negative emotional energy.

Next up: what the younger manager can do to build a collaborative and non-threatening environment.

Phyllis Weiss Haserot    www.pdcounsel.com

PICASSO ON TRANSITIONING AND REINVENTION

My coaching colleague and former serial entrepreneur Craig Jennings posted a wonderful Picasso quote on his weekly Prescriptions for Inspiration:

“ I am always doing that which I cannot do in order that I may learn how to do it.”

---  Pablo Picasso

That’s the attitude consultants who like new challenges have. It’s an attitude anyone in any kind of transition should adopt. New things can be scary if you let them be, but also exciting, exhilarating and very gratifying when accomplished.

We are living in a world and at a time where there are few certainties, and the risk-averse are at a disadvantage. Young people tend not to know better than to try whatever is new and they think they can learn from.

Boomers - Remember the 60’s and 70’s? Some experiments and lessons are painful; some result in a tremendous payoff. With enthusiasm and initiative, if not an intense passion, even if we lack Picasso’s talent as most of us do, doing what you haven’t done before can bring a new career direction, personal growth, a new income stream and a boost to professional identity.

See what hints, help and inspiration you can get from the younger generations, Don’t let pride be an obstacle, and make positive choices. You just may find new energy and that life going forward is more fun. 

Comments positive and to the contrary are welcome. 

Phyllis Weiss Haserot      www.pdcounsel.com

 

 

TRADITIONAL RETIREMENT IS AN OBSOLETE CONCEPT

From Alan Weiss’ Monday Morning Memo 6/27/11

Alan Weiss is no relation of mine, but is definitely in tune with the way I feel about the retirement concept. Here is his Monday Morning Memo 6/27/11. http://www.contrarianconsulting.com

This week's focus point: "Retirement" has no real meaning any more. Most productive people, young and old, continually seek out new ways to express their talents and rejoice in life. To foresee an arbitrary age -- when many are at the height of their powers -- as a time to cease being creative and active is merely a form of conscious decline. Producing value and providing happiness are endeavors that should never be "completed."

© Alan Weiss 2011. All rights reserved

Reprinted with permission.

Phyllis Weiss Haserot    www.pdcounsel.com