10 PROBLEMS WITH THE CURRENT DESIGN OF WORK
Each generation’s view of work and how it will best engage them and motivate them to be most productive has changed. But the design of work and work processes has not changed adequately with the times. From surveys, observations and discussions, here are the key issues I see:
- Neglecting to make work continually perceived as meaningful to workers.
- Not providing opportunities for all to learn and grow.
- Recognition and feedback not closely timed and aligned to the event.
- Metrics that are counter to goals and motivation, e.g., time-based rather than results-based.
- Uniform facetime demands without rational reasons for them.
- People showing lack of respect or not understanding what respect of others requires.
- Differing and unclear definitions of professionalism.
- Not encouraging input on work design and process from all participants: generations and levels.
- Hierarchical titles that divide rather than include and encourage collaboration.
- Not considering who wants and who doesn’t want more challenge and increased responsibility in their work so they are appropriately motivated.
In future posts I will suggest strategies and steps to redesign work so it will work better for all generations.
Please add or comment on other problems you see – or those above that you don’t think are problems. Let’s have a conversation on this significant issue ripe for change.